HERE TO HELP
A good place
to find an answer.
Choosing a tool, planning a space or working out the practical details.
HERE TO HELP
Choosing a tool, planning a space or working out the practical details.
Start with one thing you want to make or teach. Our tool finder narrows the catalogue by project, experience and planning budget. Each product page explains the process, preparation and compatible materials so you can build a practical shortlist.
Find your starting pointYes. Think about learner ages, group size, learning goals, available space and who will supervise the equipment. The enquiry form sends these details and the products in your bag directly to Plan Lab. You can also download a draft to keep on your device.
Let’s plan togetherCheck the exact machine model, configuration and the compatibility section on its product page. Materials that look similar can require different processes: adhesive vinyl is not heat-transfer vinyl, for example. Do not assume that a material suitable for a cutter is suitable for a laser. Contact us before buying if the match is unclear.
Yes. Email team@planlab.eu with your shortlist and what you plan to make. Include the product configuration, material or colour you need, plus any questions about compatibility. We can discuss the right setup with you.
Contact Plan LabOrders are dispatched from Romania. Choose your delivery country to see the delivery estimate in your bag; the shipping cost is confirmed at checkout before payment. Availability varies by product and quantity. Products that are not in stock may need to arrive from the manufacturer before your complete order can be dispatched.
Not necessarily. Application photographs may show materials, accessories or finished projects sold separately. Check the selected configuration and its contents. Where package contents are still marked for confirmation, request the final itemised offer before ordering.
For most eligible online purchases by EU consumers, the withdrawal period is 14 days from receiving the goods. Exceptions apply, including some personalised goods. This is separate from your rights if a product is faulty. Our returns page explains notification, timing, reimbursement and return costs.
Read the returns policyContact team@planlab.eu with your order details, a description of the issue and useful photographs. Keep packaging if it helps protect the product in transit. Statutory conformity rights are separate from change-of-mind returns and any additional manufacturer warranty; our returns page explains the distinction.
Returns and faulty goodsA guest wishlist stays in this browser; when signed in, your wishlist is saved to your account. Download draft saves your quotation details on your device without sending them. Send enquiry emails your details and bag shortlist to Plan Lab. Use Clear form to remove an older browser draft.
Read the privacy policyYes. Open Cookie settings from the footer whenever you want. Google Analytics loads only after you allow Analytics. You can withdraw permission at any time; shopping functions remain available.